Professional Home Care South Florida and The Space Coast

Concierge Program

Trusted Home Care in South Florida and The Space Coast for Seniors

Concierge Program 

Nurse, senior woman and smile with support at retirement home, helping hand and trust of medical wellness. Happy, people and caregiver with gratitude, respect and healthcare advice in living room

What Is Best Care’s Concierge Program?

We are excited to introduce you to the Best Care Concierge Program, an innovative solution designed to meet the comprehensive needs of individuals requiring private duty home care. Since 1980, Best Care has been a trusted company in home health care Florida, referring exceptional caregivers for the elderly who support our clients in living a more comfortable and fulfilling life. Our owners have been active in the community and trusted by their peers to have served as President for both the state home healthcare trade association, AHHIF (now called HCAF), as well as the President of the State and National Private Care Association (PCA).

Our commitment to excellence and client satisfaction has driven us to develop this unique concierge program, now available to all our clients. All home care companies are not the same; let Best Care show you why ours is different and the BEST option for your home health care needs. This premium private duty care offers unmatched support and peace of mind.

The Best Care Concierge Program includes a range of exceptional services designed to provide you with peace of mind and comprehensive support for your in-home care needs:

 

Our Concierge Program Offers:

Direct Access to a Registered Nurse

Receive a direct line to our Registered Nurse owner, who is available 24/7 to answer all your caregiving and medical questions. With company experience exceeding 40 years, our private nurse owner can also help you navigate your hospital/facility experience by advocating on your behalf. It is easy to get lost in the process, so let our expert RN owner advocate for you or your loved one during this stressful time.

Caregivers

We refer experienced senior home caregivers who specialize in assisting the elderly and infirmed with their activities of daily living. These private duty caregivers services take place in your residence, providing personalized private duty home care. Over our many decades, the caregivers for the elderly referred have serviced clients with physical weaknesses all the way through cardio, neurological and oncological conditions.

Free Claims Filing and Onsite Sign-Up Assistance

Benefit from free claims filing and onsite sign-up assistance in your home with our Director of Operations, ensuring a seamless and hassle-free experience with your long term care insurance benefits.
Administrative Staff: Decades of experience to make your transition to care at home a seamless one and one less area you need to worry about. Available to you 24/7.
No Minimum Hours or Weekend Differential: Our program is designed to be flexible, accommodating your unique schedule without the worry of minimum hours or weekend rates for your at home care.

Assignment of Benefits Accepted

Our program operates requiring zero out of pocket expenses for you after any elimination period and up to the policy limits. This does not include care received in the hospital or a facility. We boast decades of claims fully paid by carriers on all long term care insurance policies. This directly benefits those utilizing elder care insurance.

Administrative Staff

Decades of experience to make your transition to home care a seamless one and one less area you need to worry about. Available to you 24/7.

No Minimum Hours or Weekend Differential

Our program is designed to be flexible, accommodating your unique schedule without the worry of minimum hours or weekend rates.

Flexible and Responsive Caregiver Replacement

At your request, caregiver replacement is available within hours, ensuring your private duty care needs are always met promptly.

Access to a Network of Professionals

Benefit from our 40+ years of experience with a list of proven professionals in a variety of fields, including lawyers, guardians, case managers, social workers, financial advisors, therapists, and more, all supporting your comprehensive in home care plan.

What Risk Do Seniors Face Without Concierge Program Services?

 Without the comprehensive Concierge Program services, older relatives may face significant challenges and risks, impacting their health, well-being, and overall quality of life due to a lack of specialized private duty care:

senior looking sadly out window, needs concierge program
Health complications
Lack of medical supervision
Poor medication management
Increased stress and anxiety
Navigational challenges
Isolation and loneliness
Safety risks
Inadequate supervision
Delayed emergency response
Financial strain
Out-of-pocket expenses
Complex claims process

The Benefits of Our Concierge Program Services:

The Concierge Program services offer numerous benefits, ensuring enhanced care at home, safety, and peace of mind for both the older relative and their family:

Reduced stress & improved quality of life
Seamless claims assistance
Flexible care options
Enhanced safety and security
Experienced caregivers
Quick caregiver replacement
Comprehensive support network
Peace of mind
Comprehensive care

What Sets Our Program Apart

 

The Best Care Concierge Program is more than just convenient access; it’s a fundamental shift in how you experience healthcare. It’s a partnership dedicated to your long-term wellness, moving beyond reactive treatments to proactive, preventative strategies. We provide the tools, time, and dedicated expertise you need to take full control of your health journey. Invest in your well-being today by exploring our exclusive membership options.

An elderly woman smiles while talking to her doctor on a tablet, supported by a reassuring caretaker in her home.
An older woman meeting with her physician

Unparalleled Physician Access & Communication

 

Imagine having a direct line to your physician, bypassing call centers and long wait times. Our program provides just that. Members have 24/7 access to their doctor for urgent needs, ensuring peace of mind is always just a phone call or message away. This continuous line of communication fosters a deeper, more trusting relationship with your physician, allowing for a level of personalized care that is simply unattainable in traditional healthcare settings. This is healthcare built around you and your schedule.

 

A Proactive Approach to Your Long-Term Health

Traditional healthcare often focuses on treating sickness. The Best Care Concierge Program, however, is built on the principle of proactive wellness. We work with you to create a personalized health roadmap, focusing on preventative screenings, lifestyle adjustments, and nutritional guidance to mitigate risks before they become problems. This forward-thinking approach is designed to enhance your vitality for years to come, making your health a collaborative, long-term investment rather than a series of reactions to illness or injury.

Your Dedicated Care Coordinator: Navigating Healthcare for You

A compassionate care coordinator assists an elderly man with his medical paperwork at his kitchen table, showing dedicated support.

The complexities of the healthcare system can be overwhelming. As a member, you receive a dedicated care coordinator who acts as your personal healthcare advocate to ensure your experience is seamless and stress-free. They handle the administrative burdens for you by managing key tasks such as:

Scheduling all appointments, including priority access to top specialists
Managing and transferring your medical records between providers
Coordinating all necessary follow-up care and communication
Answering your logistical and administrative questions

Comprehensive Wellness and Preventive Screenings:

Our commitment to your health goes far beyond a standard annual physical. We utilize advanced diagnostic tools to gain a complete picture of your health profile and create a precise, effective preventative strategy. Our comprehensive screenings can include:

=In-depth cardiovascular health assessments and advanced lipid panels
=Genetic marker analysis to identify and mitigate hereditary risks
=Detailed nutritional evaluations and metabolic testing
=Personalized cancer screenings based on your unique risk factors

The Luxury of Time: Extended, Unhurried Appointments

 

In our program, you will never feel rushed. We guarantee longer, unhurried appointment times, allowing for thorough discussions about all your health concerns, goals, and questions. This luxury of time enables your physician to conduct more comprehensive examinations and delve deeper into your personal and family medical history. Ready to experience healthcare where you are the priority? Contact our South Florida office to learn more about the Best Care Concierge Program. This is the cornerstone of building a true healthcare partnership.

 

A doctor listens intently to an elderly patient during an unhurried consultation in a comfortable and private office setting.
Older woman talking with her health specialist

Seamless Coordination with Specialists in South Florida

 

Should you require specialized care, your concierge team will manage the entire process. We don’t just provide a name; we facilitate priority appointments with leading specialists throughout South Florida’s esteemed medical community. Your primary physician and care coordinator will work in lockstep with the specialist, ensuring a seamless flow of information and a cohesive treatment plan. This integrated approach eliminates care gaps and ensures you receive the most effective, well-rounded medical attention possible.

Exclusive Membership for Ultimate Peace of Mind

Joining the Best Care Concierge Program is an investment in your most valuable asset: your health and peace of mind. Knowing you have an elite medical team on standby, dedicated to your personal well-being, is a profound comfort. It alleviates the anxiety of navigating health challenges alone and empowers you with confidence and control. Discover the security and superior care that our members experience every day by joining the Best Care Concierge Program.

This premier service redefines the physician-patient relationship. It’s a comprehensive, continuous, and deeply personal healthcare partnership designed for those who demand the absolute best. Welcome to a new, elevated standard of care in South Florida.

Can the Best Care Concierge Program assist with legal and financial matters?

Yes, through the program's network of professionals, clients have access to proven experts in various fields, including lawyers, guardians, case managers, social workers, financial advisors, and therapists.

What makes Best Care different from other home healthcare services?

Best Care stands out due to its decades of experience, the comprehensive Best Care Concierge Program, direct access to a Registered Nurse owner, flexible and responsive caregiver replacement, and a network of proven professionals in various fields.

Are there any out-of-pocket expenses for the Best Care Concierge Program?

No, after any elimination period and up to the policy limits, there are no out-of-pocket expenses for the services provided by the Best Care Concierge Program, except for care received in hospitals or facilities.

Comprehensive caregiver & Nursing Registry Services in South Florida and the Space Coast

We refer the best caregivers in Florida to provide the best care so you can live your best life.

Concierge Program

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Caregivers

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Skilled Nurses

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Baby Nurses

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South Florida Best Care Nurses Registry

Florida home health care nursing registry reviews

See why South Florida families have trusted Best Care Nurses Registry since 1980

Nursing Registry Services in South Florida

Why Our Nursing Registry Is The Best In South Florida and the space coast

Why Choose Best Care?

No long-term contracts required

No minimum care hours

Compatible Caregiver Guaranteed

Hourly or 24 hour care available

Maximize LTC Insurance Benefits

Licensed, Bonded, and Insured

Multiple Payment Options

Highly Vetted Caregivers

Pet Friendly

Free In-Home Claims Management

 

Navigating insurance claims can feel like an uphill battle, especially if you’re dealing with a critical health situation. Best Care simplifies this process by offering FREE in-home claims management. While other companies leave you to handle your claims alone, our experienced staff assists you every step of the way. This service removes unnecessary stress and ensures that you can utilize your long-term care insurance effectively.

 

A doctor listens intently to an elderly patient during an unhurried consultation in a comfortable and private office setting.
ADMINISTRATOR BREVARD OFFICE
Brianna McLean
Brianna is Best Care’s administrator in our Brevard County office. She comes from a health care background having worked in physician offices. She is helpful and caring and will work hard to make sure all of your home care needs are met.
Phone:321-750-5303
PAYROLL ADVANCE / ASSISTANT SERVICES COORDINATOR
Lucinda Garzon
Lucinda is in charge of caregiver pay advance, along with being the assistant client services coordinator, as well as being a notary republic. She has been with Best Care for over a decade. Lucinda se habla español.
Phone: 305-307-5223
LEAD CLIENT SERVICES COORDINATOR
Sherie Stewart
Sherie has been a part of the company since 1991. As the longest standing employee of the company, Sherie’s job is to be the key matchmaker between the client and the caregiver. She has a unique skill set that allows her to make the perfect match. Bringing people together is what she does.
Phone:954-522-1112 x 104
DIRECTOR OF OPERATIONS
Bridget Arias

Bridget is in charge of the flagship office. She has extensive home care corporate experience working for some of the largest home care companies in the State. She brings a wealth of knowledge to the company along with a direct line to all of our clients.

Phone:954-522-1112 x 106
Phone:954-522-1112 x 101
VICE PRESIDENT
Jacque Scherfer
Jacque brings 15 years of Nursing and Management experience to the position of Vice President at Best Care Nurses Registry. She is a registered nurse with a baccalaureate in Nursing. She has worked in various aspects of nursing in the South Florida community, from the clinical setting at Mount Sinai Medical Center to the community as a visiting Nurse and has held various supervisory and management positions throughout these settings. In addition to supervising and running an ambulatory plastic surgery center. She believes Nursing is an Art and a Science, her philosophy of nursing continues through her work at Best Care, that the patient should always be a priority and come first. It is her priority at Best Care to be available to every client and/or their family…she is always just a phone call away.
Phone:954-522-1112 x 100
CEO
Marc Spector, ESQ.
Marc joined Best Care in 2002 after leaving a prominent South Florida litigation firm , where he practiced insurance defense law for 5 years. He is the head of Best Care’s legal, corporate development and A/R departments. He is also the administrator of the company’s flagship office in Miami. Marc is a Florida native and received his undergraduate degree from the University of Florida and his JD, Cum Laude, from Nova Southeastern University, where he was a member of Phi Delta Phi honor fraternity. He has been a licensed Florida attorney since 1997, and in addition, is admitted to practice in both the Southern and Northern U.S. District Courts of Florida. Marc served as the Florida Chapter President of the Private Care Association (PCA), a private duty home care trade association, from 2011 -2013. In 2020, and continuing into 2021, he served as the national President of PCA.